Recent content by ashleygavin

I am indeed using that codec. It randomly started working last night for a couple of notifications. However the only play you can see if is directly on the NVR Monitor in events. Didn't come through the hik connect and no sign on the NVR web interface.

Hi All, I have recently installed a Hikvision DS-2DE5225IW-AE (The older R7 variant) running firmware V5.6.18 build 210428 which is the latest I can find. I'm trying to configure the Face Detection feature on the device. I disabled the third stream option then the Face Detection showed up in...

Hi Dave, Managed to get to the bottom of this. The 8mp channel max bitrate has defaulted to 12288kbps and I found a post on another forums that said the 4 channel NVRs struggle with it and Hikvison reccomend dropping this to 6144kbps which I've done. Not skipped a beat since. Thanks for your...

So yes you're correct when I go back to the time before the dropout there is some green pixelation to one side of the image then it jumps over that to the next playable time. I'm running all cameras on H265+ purely for the space saving. It has a 2TB HDD and running at 1x8mp and 2x4mp and the...

Hi David, Thanks for the reply. That was one of my thoughts to reduce it down to 4MP or even just reduce the record quality/framerate. No the gap is only on the 8mp channel not the 4's. The 8mp channel doesn't appear to ever lose the video stream which makes me think the NVR can't cope...

Exactly my thoughts. Logs on the DVR show nothing out of the ordinary network wise, I have the video loss detection enabled and that doesn't alert and other channels on the DVR record fine with 0 gaps. The example I used was quite a large gap, they are usually like the attached, seconds. I...

Hi There, I have a DS-7604NI-K1/4P NVR along with 2 x DS-2CD2347G2-LSU/SL and 1 x DS-2CD2387G2. The 8mp camera I have an issue where the recording randomly has gaps, as shown in the attached screenshot. I have video loss detection enabled and this doesn't alert at the recording drop out times...

I think it depends on the NVR. I personally only get this option directly logging into the camera.

Thanks for the reply! You hit the nail on your head with the the last paragraph. I set the min and max size and it seems to have sorted the issue out. Light can go on and off and nothing is detected but as soon as I walk outside it detects me so seems like it's job done, cheers.

Hi, I've recently installed a DS-7604NI-K1/4P NVR along with 2 x DS-2CD2347G2-LSU/SL and 1 x DS-2CD2387G2-LSU/SL cameras. I've setup intrusion detection for a defined area as shown on the attached image and ticked the human box but for some reason I'm getting instrusion alarms when the...

Hi there! Did this problem ever come back for you? I'm having exactly the same problem and can't work out why. Latest firmware on the DVR and cameras. Local WiFi can't take a thing up to 15 seconds to load live view. On 4G/5G it's around 5. Scratching my head as to why.

Yeah I work in IT so I've already done those tests. WiFi speed is fine 76Mbps down and 20Mbps up which is more than adequate. 4G is slightly slower so doesn't really explain why it's slower on the local LAN.

Hi Everyone, I've got a 4 channel POE NVR (DS-7604NI-K1/4P) and 3 ColourVu cameras which are all working well. I've enabled the Hik-Connect service and this works both on and off the local network. However on local WiFi the live view takes around 15 seconds to load where as if I drop off...