This problem started for me 2 days ago when i installed the update. All devices offline on App. I just found out it is an error with the App. I was advised by an installer to install from playstore the "hilook" App. Login as you would the hik-connect App and that sorted out my problem. I did...
I had the Hik Connect CCTV package installed a few months ago. Saturday just gone i checked the cctv and noticed that both cameras had gone off line. The app says the device is Active. Can anyone advise if they've had this issue and how they fixed it?