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Recent content by jaym

  1. J

    AX Pro can't get pass "Device Upgrade available"

    Been playing around with the house alarm today as one the Hall PIR battery had died. Thought I'd update my app (samsung) and update the panel firmware Problem 1: Panel firmware is stuck on 100% Problem 2: When I click the device on my hik-connect app, a pop-up appears saying "Device Upgrade"...
  2. J

    Door Entry DS-KV6113-WPE1(C) doorbell not ringing app?

    Brilliant! It's now working. I've been pulling my hair out for 2 days deleting cameras and apps and re-adding the doorbell. Can't believe one simple setting solved it! Thank you so much I also have a problem getting it onto the NVR. Shall I post it as a new topic? As a test setup, here's what...
  3. J

    Door Entry DS-KV6113-WPE1(C) doorbell not ringing app?

    Hi guys I need help getting my doorbell working correctly. I have just bought the DS-KV6113-WPE1(C). Everything is working except the hik connect app doesn't ring on my phone. It's connected to the app, as I can do the following: Live view doorbell It sends me motion detection alerts It stores...
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