Recent content by sean98

ended up being the Firmware version Dan. (hikvision remoted in and upgraded), upgraded to version 4.6 and checked the Hik-Partner, I then gained access to configuration to cameras remotely but the cameras showed as offline in the tab. i suggested that we remove the account from the Partner...

Ok thanks Dan, you have been very helpful I will indeed be letting you know the outcome after the firmware update. Thanks Sean

Hello Dan, Thanks for getting back to me so fast It looks like this is possibly an NVR firmware issue, have you tried updating the problem NVR to the same V4.51.025 build 210927 firmware as the other NVR?' I haven't no Dan, my NVR is a different region that's correct (unfortunately was a grey...

Hello all, I have a problem with not being able to "remote configure ip cameras connected to the NVR" (as pictured below) in the Hik-Partner Pro i have tried being an installer and end user This is completely different to the "cameras configuration" under the NVR side of camera settings, I...