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Recent content by SteJ

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    AX Pro - Weird Panel Error

    It sounds like I've got lucky as the only issue I've seen or noticed is the orange fault light, relating presumably to the SIM 'error'. It's not an error, v1.3.0 is just ignoring the setting that is set to ignore Ethernet and SIM faults.
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    AX Pro - Weird Panel Error

    It's not sending a push notification to say there's a fault with the SIM, it's purely the fault light on the panel that I'm getting.
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    AX Pro - Weird Panel Error

    You're all correct, it's on v1.3.0. I can relax now and wait for them to fix it. Sounds like I got away lucky compared to others as everything is working as it should, it was just annoying me that it was a) there and b) I couldn't work out why. Thank you!
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    AX Pro - Weird Panel Error

    Hi, At some point yesterday my AX Pro threw up an error on the panel but I can't work out what is causing it. It doesn't clear with a restart, and all it says when it reboots is that there's a panel error. In the panel fault check settings I have Battery Lost, Low Battery, Wifi Lost and Panel...
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    AX PRO AX PRO Magnetic contacts going offline periodically?

    Bit more digging it appears that that the three on 1.4.3 are DS-PDMC-EG2-WE (B), the ones on older FW are DS-PDMC-EG2-WE. Literature on the Hikvision website looks exactly the same. Does anyone know what the difference is before I question my supplier on Tuesday?
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    AX PRO AX PRO Magnetic contacts going offline periodically?

    Sorry to piggyback another thread but I installed an AX Pro system yesterday and I've noticed two of the door contacts are on 1.2.0 whilst the other three are on 1.4.3. Is there an idiots guide of how to update the firmware somewhere? I've found the file. I've got my system onto the Hik Partner...
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    AX PRO Hikvision AX Pro alarm - question

    Setting up different zones for PIRs and door contacts would work actually and it doesn't impact arming when we go out as it just arms every zone. That's a good idea so thank you! re: how I'm arming, it was via the app, but I've just installed the LCD keypad which doesn't want to take my...
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    AX PRO Hikvision AX Pro alarm - question

    Hi, I've been messing around a bit since earlier and worked a few things out and I have a few scenarios that I'm trying to figure out. Are you able to set what state the auto-arm does? By default if you set auto-arm for a time then it'll full set the alarm for the area. This is fine for my...
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    AX PRO Hikvision AX Pro alarm - question

    Sorry to jump on an old post but I'm just in the middle of replacing a Nest Secure with this system and had a loosely related question. Is there a way to set both areas, house and garage, as 'Stay Arming' but with door contacts and PIRs on in the garage with one click or automation etc? On Nest...
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