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Thank you, that sorted it. I switched to my mac which is on a wired connection and that worked a treat with firefox and the plugin, my cam is now on V5.4.0 thanks for your help. Cheers, Johnny

Hi and thanks for your advice, it's appreciated. I bought this camera at the same time as another one in your shop and am still impressed by your customer service, thank you. I'm having problems trying to upgrade the camera to 5.1.X. From the download portal I've grabbed these 3 versions...

Hello, I've got a DS-2CD2132-I which is running firmware V5.0.2 130805. I'd like to upgrade it to the latest version but wanted to check if I can go straight to V5.4.0 or if I have to go through other updates. Any advice and links to files that I'd need would be very appreciated. Cheers, Johnny