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What is have just spotted is my encryption key was different in my nvr local and my nvr via the Internet. I have just changed my Internet encryption code to match my local nvr.

Are yes. It was for the white light on the 8mp g5

My question is why the smart playback searches don't work. I draw a line on the screen or a boxed grid to see what triggers and nothing. It use to pick up passing cats and people if the line i drew was where the detections were

I think it 228 or 288

It's the latest 1. Can't remember at moment as I'm out.

Since updating the nvr a month ago I get no smart events when trying to search via nvr searches. The 1 i aways use on smart is to draw a line and search it, or the grid and search that but nothing is there at all. ( there should always be as its a popular area for cars and people) normal smart...

So last night theee was a car chase. I did a search and saw the head light appearing in the left of the screen. The image then stuttered and resumed with the vehicle just leaving shot out of the left of the screen. The 2 persuing police cars were seen chaseing through the scene uneffected and in...

Just 1 last 1. It has a pop up saying wrong encryption key on the setting page for the events. Where do I sort that?

A massive thank you to all the help as always. Now back up and running again. Almost. Just don't get push notifications when camera triggered. Will be a setting somewhere I'm sure

I don't remember ever doing 1? Unless there is a default?

It's updated now. Will leave the cameras for another day lol. Where do I find my verification code to enable hik connect? I presume i will need to re install it again?

Is this why I don't have it any more?

It's not ticked in the nvr menu now. And when I tick it asks for verification code. Hik connect just shows offline on all cameras. I'm in the process of updating all the firmware then will take a look at this. See if it dropped it out. Just uploading 61020 at moment

It's all gone wrong. Looks like it's reset to factory. Had to do a password reset. Then it's back up but no hik connect now.

Windows. I don't think they are there. How do I get them?