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Yeah once you've disabled UPnP then reboot the NVR. To confirm, is the NVR on DHCP or a static address? If you could upload a couple of screenshots of your NVRs network settings that'd be helpful.

We've seen UPnP cause havoc before with both HiDDNS and EZVIZ / Hik-Connect. Restarting the NVR reassigns the ports from UPnP, which could potentially be the reason it begins to work again. Definitely disable it and give that a try

If you're able to access the NVR from a remote / external network using iVMS 4500, this indicates that you've correctly forwarded the Server Port (default 8000). Accessing via a web page from an external network will require you to have forwarded the HTTP port of the NVR (default 80) - can you...

This should be fine, provided you're using TSL encryption.

Hikvision can sometimes take a while to reply - if they haven't replied within 48 hours, give them a nudge.

Hi - what firmware version is this camera running? One of the early problems with the Hikvision 4MP R6 series was an image flashing problem that looks like what you're experiencing. Have a quick read of this thread on the issue. Essentially, if the camera is on v5.3.3 or earlier, then make...

I'd go with either a selection of cameras from Hikvision's 3MP or 4MP cameras at the moment - very popular, and very cost effective. https://www.use-ip.co.uk/hikvision/4mp Hard drive is a little harder to spec as it depends on how long you'd like to retain recordings for. You'd want...

Yes, the above updates are compatible with your NVR.

Hi, For up to four Hikvision cameras, I'd recommend the Hikvision DS-7604NI-E1-4P four channel NVR. https://www.use-ip.co.uk/hikvision-ds-7604ni-e1-4p.html If you envision any more, then the DS-7608NI-E2-8P would be your next best option...

Have a look at the below bandwidth and storage calculator from JVSG http://blog.use-ip.co.uk/ip-camera-bandwidth-and-storage-calculator/ It does depend on the model of camera you go for, but most now are able to output two video streams - a high resolution Main Stream used for local recording...

Hi Sylabe, Your DS-2CD2432F-IW belongs to the Hikvision R0 series (2xx2). Here's a direct link to the appropriate section. http://www.hikvisioneurope.com/portal/index.php?dir=Product%20Firmware/Front-ends/01--IPC/R0%20platform%282xx2%29/

Yes, you can upgrade, just be absolutely sure they're genuine WR cameras and not CH cameras with hacked firmware :)

Yes, it's likely that this will be possible. You might want to have a chat with Nucleus Networks. They're a company that specialise in 3G and 4G networking, and have a lot of experience with 3G/4G CCTV applications.

Firmware is different across regions, yes. You shouldn't install western region firmware on a Chinese camera, and vice versa you shouldn't install Chinese firmware on a western region camera

If it's a Western Region NVR, you can download firmware updates from the Hikvision European download portal. http://www.hikvisioneurope.com/portal/ Be careful though - if it's not a WR NVR, you'll potentially brick the NVR if you use WR firmware. Check the serial number of your NVR for either a...

Hi. If they're Hikvision's 4MP R6 series of cameras, you'll need to update your NVRs firmware to v3.0.15 build 151230 which introduced support for this series. If not, I'd still recommend you update to this version. Your NVR is on a firmware version before Hikvision introduced their new device...

Ah, sorry, I didn't see you had edited this thread. I've just replied to your other thread regarding the differences between the two.

Hi Wissam, Double-check that your default gateway is set correctly (typically this is the LAN IP of your router) and that you've set a preferred DDNS server (8.8.8.8 should be fine). Your DVR will need these settings to be correct in order to communicate with the wider internet. If these are...

The plug-in message in the centre of the video preview window would indicate that you've not installed the Web Components plugin, or are using a browser in which this isn't possible due to compatibility issues. This can prevent you from adjusting settings on the camera when using a web browser...

What an unusual fix, definitely would not have expected that to be the case but I'm glad you cracked it. Is it still stable? 8192kbps should be more than enough for a 4MP camera running H.264+, so you shouldn't have to worry too much about increasing over this.