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Did you verify that the motion events are still setup correctly after doing the FW upgrade? When I updated my NVR to V5.03.020 build 240904, I noticed I wasn't getting any alerts in Hik-Connect when the NVR was armed. I looked through the NVR settings and I saw the event rules for motion and...

@JB1970 Is that FW for the NXI M series? The reason I ask is because I have never seen the FW versions for the M series NI and NXI NVR's line up with the FW version number and build date. On the USA site an NXI NVR shows that same FW version number and build date your posting about...