Search results

I think this is called ignorance. No response is usually a kind of response which is very uncomfortable for customers since they understand that the company does not care. I think this happens the last 3 or 4 years, especially for End Users, that could also be installers. I was receiving...

This is what I experience since June with firmwares v5.7.17 and v5.7.18. Downgrading to v5.7.15 fixes everything. I don't know what's wrong with the new authors. I have contacted them twice in Europe Support with every detail about my devices and they ignore me

Looking for a solution for my problem with GUI 5.0 G5s(v5.7.17 and v5.7.18) firmwares and my NXI-K NVR, I found this topic which unfortunately did not help me solve my issue. It might help you if you want and can go on testing. I completely uninstalled iVMS4200 and every related plugin but this...

Could these all be disk formatting related? As you said ...downgrade will wipe the NVR settings and return the HDDs to uninitialised status. Is this disk initialization normal? Why this cannot be fixed with a simple Repair Rebuild same as before?

Tried that too. But unforunately once again I'm back and stuck on v5.7.15 build240411. Got the same Dual VCA-Save VCA Data, issues for non Human and non Vehicle targets. Cannot figure out if its NVR or Camera related

New firmware v5.7.18 build 240924, but this is only added for new motorized ones. There is release notes and inside supported product list, there are all G5s included. The good thing for those that can use GUI 5.0 firmwares(v5.7.17 and v5.7.18) is that except PTRZ, New and Modified functions...

The first thing you could do, is to update your NVR firmware. Can't find this model, possibly because this is EOL, but you can possibly find the latest here which seems to be V4.61.030 Build240123. Maybe JB1970 can help you with that and also take care of not blacklisting your NVR on HikConnect...

Similar issue for NXI-K latest firmware. The Playback timeline when entering in "All" state shows no Events in timeline. By selecting Event(red) or Person(green) or Vehicle(yellow) the events, without the blue timeline are seen OK. By deselecting previous selection of Event or by now enabling...

Hi @codlord In ivms4200 goto Playback Camera Playback, press Play for your camera(through NVR camera list), right click on picture, select VCA Search Enable Motion Detection, then again right click on picture, select VCA config and move slider to sensitivity 3. Press OK

Hi JB Did you test with cameras on v5.7.18 or you also tried cameras with v5.7.15? Similar issues for me and NXI-K started with v5.7.17 and v5.7.18

Did you reboot the device after changing to G.711ulaw ?

You mean this is a new option with firmware 2.2.78 ??

Hi Vaie I do not have the (C) of DS-KV6113WPE1 but the first version (A) There is no similar setting for Unlock Prompt in Video/Audio settings but what I can see is that the equivalent SIP Audio Encoding is called Audio Encoding for the (A) version and the only option is G.711ulaw. Can you try...

According to @Kyle on that post: https://www.use-ip.co.uk/forum/threads/when-might-we-see-darkfighter-2-0-cameras-and-acusearch-nvrs-in-uk-stock.11709/post-52909 the (D) models have a higher decoding capability and are fanless. The (A) two years old models are early discontinued...... What I...

There is also an option, similar to Hik-Partner Pro, called Toolkit-Upgrade Package, used for searching by S/N and downloading the right firmware upgrade package specificaly for your device. No mistakes with this option. This is not always giving the latest firmware, same happens with Hik-Pro...

In WEB NVR Configuration go to Local-Live View Parameters and in Encryption Key box write down the same one key you used in Network-Advanced Settings-Platform Access and apply Save There are many howto YouTube videos about Invalid Encryption Key and Encryption Key Error

Hi Can you try this new application from Hikvision, import your devices and try to configure from there? This is not supporting older devices though but it is OK with newer G5s and NVRs. This gives almost the same gui with Edge on settings...

If this happening on NVR GUI Event Configuration settings page that's something very strange. Did you create any user other than Admin in System Configuration and logged in with that user credentials or are you restoring settings from a previously exported Config File that included an second...

I suppose that last picture shows that you need to create a new one Verification Code. But you can use the same one you had in the past. In any case you need to add one. Otherwise there won't be live stream. I don't know if there is an option to disable Verification Code on your NVR but I think...