Search results

This error has came back… annoying being in the logs

All sorted. Thank you

Hmmm I think that broke it as now the url does not work at all but I can access the alarm on the app. So I added the IP and made the public and private port 8008. Is that wrong? I haven’t ever used this menu before.

I’m not able to use port 80. Maybe I’ve missed something. I’ve opened the ports required. I can access the alarm via the url I’ve set up by creating the cname record. Will it be the port redirection option in the router?

Hi Does anyone know what I should be looking at with this fault? It appears around 10 times a day, every day in my logs but the ax pro alarm is working perfectly fine with no issues at all. Thanks

Hi Numerous settings and the instruction guide are not totally clear at all. There’s quite a few I’ve enabled and disabled and ran scenarios to see what they do. I was wondering if anyone can detail what the following mean please with an example scenario? Control Panel - Motion Detector...

Hi all Wondering if anyone can help. May well be a simple question but what is the app notification for “Zone Status”? What does this include? There is also a “Zone Alarm/Lid Opened. This is under push notifications on the control panel and struggling to understand them. The reason I ask is...

Hi I just setup my ax pro with no real issues. However I get no app notifications in the hik connect pro app. My control panel has push notifications enabled and so does the app. I receive CCTV health monitoring notifications but nothing on my alarm. Any help appreciated. Thanks

Hi I know how to enable/disable sound on live view/playback. However locally - when a user is logged in, is there a way to disable it so they don’t realise it has sound capabilities? This is in a business environment. By default it is muted and we don’t want to advertise this feature. I have...

Hello I have just setup a new hikvision cctv system however I am struggling with the platform access for the app and ivms. All guides mention hik connect as a selection on the settings. I only have ISUP and whatever settings I use don’t work. I also can’t register the device on the hik...

Thanks for the reply. I do have a static IP. I will look into this further.

Hi Total newbie to Hikvision. I can physically install everything fine and get it up and running. However how do I gain access via a specific domain of my choosing and not a third party? I might be on the wrong path here but I see a lot regarding ddns and using the noip service. Is this how I...