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No other security feature I have a router(dmz) -> firewall -> nvr (nvr is pluged directly on the firewall) 0 restriction rule on the nvr interface As i tested i can ping from the interface to internet (ping 8.8.8.8 / traceroute ) I can ping from a computer in the same subnet as NVR => I...

Same issue after upgrading :( Tried both auto dns / static Disabling / enabling hikconnect on the interface Tried to register on hikconnect.com but still got "The device cannot be added."

V4.73.006 build 221108

Tried both with static DNS and autodns and still offline, How i'm supposed to made it online if i can't even ping my own gateway from the NVR, is there any internal rules that block access to internet?

Thanks, Still same with 8.8.4.4 No luck with auto dns

I enabled it Just retried with same issue "the device can't be added"

Hi Dan, thanks for your answer, I've followed the guide but i'm stuck on part 1 :D The hik-connect service is ON but service is offline I have static IP behind firewall, i even tried with a allow all on the interface without any improvement.. What i found is that when i connect in SSH to the...

Hello everyone, Trying to setup hik connect: DS-7608NXI-K2 / 8P 4x DS-2CD2147G2 static ip When i try to add the NVR on hikconnect website it says "the device cannot be added". I tried look on forum/internet/reddit there is no mention of this. Have you guys encouter the same problem? How to fix...

Hello, We are planning to set up our surveillance system, all is already bought , and we are about to install it (personal use). I work in IT so I will do all the configuration. We are a family of 5 and would like to have live information with the hik-connect app Current setup: NVR...

Hi, What do you suggest ? Have you returned this NVR ? I’m planning to buy the same DS-7608NXI-K2 for my 4x DS-2CD2147g2 but after reading your comment I’m not sure it’s the right one, Price here in France are crazy for this NVR range..