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Hmm, truth is that the user closes ivms on the pc after they finish whatever they needed to watch. They do not let it stay open. Maybe this is the solution. To keep ivms running. I will try that and let you know. thanks!

Yes, latest iVMS and latest DVR firmware is installed

Hello everyone Do you know if there is a way to stop iVMS 4200 from requesting HikConnect account re-login after a few days? It is frustrating for the end user to have to input the login credentials again and again, sometimes even device serial number and verification code are required...

Hello mate. Έλληνας;

Yes, 170804 is the customized firmware. Hmm, the models you suggest they indeed have multiple outputs, 4 to be exact according to the datasheet. But they have numeric keypads instead for just a calling button. This would make things complicated in our occasion for the visitor, since this is 1...

Hello, Outdoor unit is running V1.4.71 build 170515 Indoor units are running V1.4.71 build 170804

Hello everyone. We have the following scenario: 1 outdoor station DS-KV8102-IM and 3 indoor monitors DS-KH6310-W. The system is connected and working. The problem is that the customer needs to be able to Unlock 2 doors, with just 1 outdoor station. This doesn't appear to be possible because the...