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I thought that your problem was the ColorVU...

We 've seen those kind of answers lately. If you insist complaining, the greatest possibility is the NVR to go earlier EOL globally, but not in Europe, till they sell them all. Like mine :-)

Cloud button was always missing from google play store version but existed on hik app store version of hikconnect. Was also double the size the one from hik

6.10.840 now on Android, nothing fixed. As soon as controls bar is hidden on timeline playback, the bar becomes uncontrollable with 1 minute jumps. The other option for clip view(in timeline playback, not on Event messages) is far worse. Clips minutes are whatever, completely different than the...

I remember this issue some time ago and if I remember well this was a region time setting or NTP time server. Default Google1 something.. was not working and changed to time.windows. Another strange thing with the app is that even if time and region is set on KV6113 settings, when uninstalling...

Yes. Also installed this new update from google play store and for that issue it is solved. The rest remain the same. No controls for Landscape image and the similar of the timeline with ios. Scrolling and jumping while moving the timeline makes playback to points unreachable. A way to fix...

On Android they "fixed sone bugs"

There are also bugs that have been here for centuries.... "Highlight Moving Targets" on any kind of playback, stops if I manually move the slider to next event. And something that I think that became worse, when manually moving the playback slider, at the beginning the movement to next event is...

Yes the issue remains the same even with the second v6.10 update. Also the clips playback, either Notifications or camera clips, landscape full screen, allows only zoom in/out. You cannot even go back if not rotating portrait. Touch on image has no effect

I don't really know. I have the same issues with Humans not detected by smart events either as Human or just targets. Walking from near(under the camera) to far and about 12 meters are not detected. And this "no detection" is supposed to be OK under the camera but not OK for a person that walks...

Can you see if this notification delay exists on the monitor connected on the NVR? You need a second person

You mean the VPro is ok with detection on Playback timeline with v5.7.19??

Last night I had alarms of human cats. Many of them

Another issue here. The 4X playback speed gave an error of no video. Went back to v6.8.300

Possibly this v6.10 does not support NXI-K Series or it is the v5.7.15 of the cameras. Same issue unfortunately on new version of ivms4200. Smart search on playback is not working anymore

Does Smart Search work for you? Option is enabled in Intelligent Search NVR setting of the app, but drawing gives no results for me... (no video clip)

An update Removed(deleted) KV6113 from account and message did not appear again. Added device again and message appears again every time the app is opened. This is like an advertisement. I also have another issue on android 15. By opening an event video clip, either from Notification tab or by...

Thanks JB I am on Android. Not at home now but unlinked from hikpro with no success. There are no new options in notifications and that's strange. Also cannot find any information about this "instant visitor calls". I 'll remove KV6113 from account and check again. Or wait for newer hikstore...

Thanks JB This is disabled but notification appears just when opening app

This is a firmware issue that was never solved. Motion is OK on every part of the image, but smart detection is not. At this distance, I never had your issue with my 4mp. This was on closer targets and sometimes could be solved by raising camera a few centimeters. But I am sure it's a firmware...