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Hi JB I am sure he(Hik-Dave) did not understand your question. He understood that this concerned the VCA, AI by NVR or VCA by NVR......

Yes, this seems to be the only solution for our, previous generation ColorVU 2.0 and NVRs. Till someone confirms for example the ColorVU 3.0 or the newer generation NVRs K/VPRO or M, support such functions with V5 firmwares

Had this issue too with NXI-K firmware v4.83.013 build 241227 https://www.use-ip.co.uk/forum/threads/hikconnect-version-v6-7-351-0110-event-playback-not-loading-next-event-or-gives-error.12200/ All versions of Android HikConnect after v6.6.500.1107 gave same error with yours OSCVG16-010004 or...

@Tomasz Those markers are not the VCA/Smart Search. These are the Event Notifications set on Event Configuration. The problem above is critical and not just an issue. It concerns the specifications and a basic function of something that they sell. They cannot change this with sneaky tricks. They...

Can't say something... I am EOL too :-) :-)

I tried on non-POE connection. Those are the messages for the iVMS4200: If you select View Certificate, then you have the option to install and possibly proceed to login page. The other way that worked for me is the Edge browser: You select Advanced and then Continue to 192.168.xxx.xxx and...

I agree with all JB writes above. I have exactly the same issues with NXI-K NVR, even this is on 4.0 firmware. I just want to add that the intended changes could also mean, buy the new ones v3.0 generation. The previous updates, for "older" devices, where all experimental

Could be so...!! But this is not necessary if NVR is not Acusense NXI. I made that work with firmware v5.7.18 and NXI-K. The option identifies Similarity(you can adjust) between targets Human or Vehicles, and gives all results. This is very useful for Stores, restaurants, car parkings etc, but I...

Yes. Smart Events are not affected. I suppose that Acusearch has to do with Intelligent search if the NVR supports this

This is also a similar question for me if you remember my post with all possible testing I had on v5.7.17 to v5.7.19 to solve the no Dual-VCA. This is, if all cameras must be updated on v5.7.19 and not just one where the rest of them are on v5.7.15. The NVR could possibly be "confused". But then...

Hi @johnfitzy If Notify Surveillance Center is Unchecked and Enable Dynamic Analysis for Motion checked, then the only way to find the markers is By Rule search drawing a grid on part of picture you want(smart search). But this happens only if G5 cameras are on firmware v5.7.15

Do you mean, the fix, also damaged v5.7.15 ? Oh God!!!

Yes, this situation drives me crazy since last June. Sometimes I re-install v5.7.15 to work properly. Sometimes also I need to set everything up again from NVR or just reboot the NVR

About the Dynamic Analysis, according to their instructions on the https://www.hikvision.com/europe/support/how-to/faq/two-steps-to-solve-no-result-of-vca-playback-search-/ they say: Notes: If search motion detection VCA playback, Enable Dynamic Analysis for Motion is necessary

Sub-Stream is also available in V5.7.15. I also disable Acusearch on cameras and Acusearch or Intelligent Search on NXI-K. The EOL one :-) :-) 30 months of release date!!!!! I think, but this could be wrong, that there is less sensitivty for Smart Events if enabled

"Device decoding timed out. Check the device network connection" If loading ends then pressing refresh loads next event. Otherwise continuous loading for ever... App Log out, clearing cache, clearing Data did not solve problem. App installed from Hikvision App Store on Samsung S21 Android 14...

At first I believed that firmwares v5.7.17 to firmware v5.7.19 had this issue only with NXI-K Acusense series NVR. @JB1970 confirmed that the "Dual VCA info" problem also exists on other series NVR. Newer and more expensive. What I have tried so far is : added as ONVIF(motion only is OK smart...

@JB1970 Found this just now looking for @terran issue and release notes. They solved this in just 40 days. Same issue now not solved for more than 7 months: https://assets.hikvision.com/prd/public/all/files/202302/Network%20Camera%20V5.7.10_sp_build220.pdf

There is a reference as modification?? in v5.7.15 release notes. Nothing else until back to v5.7.10 : "Modify Function 1. 2/3 series OSD color added customization 2. The 3xx3 model supports 4 streams, up to 8 privacy masks, supports scene change detection and audio exception detection, supports...

Can you remember if this was available with older firmware prior to v5.7.17? Sometimes also, settings for Privacy Mask are not recognized and cannot be modified by different browser or iVMS4200 or by NVR. I cannot modify Mask that is created with Edge by using iVMS4200. Possible cause is the...