01304 827609 info@use-ip.co.uk Find us

Search results

  1. A

    Door Entry New Firmware - Outdoor Station DS-KV6113-WPE1(C)

    Did you reboot the device after changing to G.711ulaw ?
  2. A

    Door Entry New Firmware - Outdoor Station DS-KV6113-WPE1(C)

    You mean this is a new option with firmware 2.2.78 ??
  3. A

    Door Entry New Firmware - Outdoor Station DS-KV6113-WPE1(C)

    Hi Vaie I do not have the (C) of DS-KV6113WPE1 but the first version (A) There is no similar setting for Unlock Prompt in Video/Audio settings but what I can see is that the equivalent SIP Audio Encoding is called Audio Encoding for the (A) version and the only option is G.711ulaw. Can you try...
  4. A

    Is this Camera and NVR choice ok?

    According to @Kyle on that post: https://www.use-ip.co.uk/forum/threads/when-might-we-see-darkfighter-2-0-cameras-and-acusearch-nvrs-in-uk-stock.11709/post-52909 the (D) models have a higher decoding capability and are fanless. The (A) two years old models are early discontinued...... What I...
  5. A

    My DS-2CD2387G2 camera is odd after firmware update to V5.7.18?

    There is also an option, similar to Hik-Partner Pro, called Toolkit-Upgrade Package, used for searching by S/N and downloading the right firmware upgrade package specificaly for your device. No mistakes with this option. This is not always giving the latest firmware, same happens with Hik-Pro...
  6. A

    Green screen preview error?

    In WEB NVR Configuration go to Local-Live View Parameters and in Encryption Key box write down the same one key you used in Network-Advanced Settings-Platform Access and apply Save There are many howto YouTube videos about Invalid Encryption Key and Encryption Key Error
  7. A

    My DS-2CD2387G2 camera is odd after firmware update to V5.7.18?

    Hi Can you try this new application from Hikvision, import your devices and try to configure from there? This is not supporting older devices though but it is OK with newer G5s and NVRs. This gives almost the same gui with Edge on settings...
  8. A

    Green screen preview error?

    If this happening on NVR GUI Event Configuration settings page that's something very strange. Did you create any user other than Admin in System Configuration and logged in with that user credentials or are you restoring settings from a previously exported Config File that included an second...
  9. A

    Green screen preview error?

    I suppose that last picture shows that you need to create a new one Verification Code. But you can use the same one you had in the past. In any case you need to add one. Otherwise there won't be live stream. I don't know if there is an option to disable Verification Code on your NVR but I think...
  10. A

    Green screen preview error?

    Do you mean tick the camera on Hikconnect app? In HikConnect app all cameras are offline after a Clear Data or uninstall - reinstall the app and verification code is always necessary to Live view stream. In NVR GUI (Menu) under Network-Platform Access if Enabled you can see(if eye is pressed)...
  11. A

    Green screen preview error?

    Disable Hik-Connect, wait a few minutes and then re-enable. Sometimes this solves the issue of no Hik-Connect
  12. A

    Installed ivms-4200 can't add Ezviz CP1 Pro camera as Cloud P2P device

    @Bule Zozo I have exactly the same issue with a Tapo C420 and Tapo H200 Hub, which I bought in an offer a year ago. Users ask for ability to connect on other NVRs but they will never give this option
  13. A

    Green screen preview error?

    You need to reboot and during Windows startup you will be asked twice for accepting running those two above
  14. A

    Green screen preview error?

    Top right on your Configuration screen -> Download Plug-in, about the LocalSettingsComponents v1.1.0.105 I don't remember about Webplugins v4.0.2402.3 but I think it's installed with iVMS4200 when entering Remote Configuration-Basic Settings and a whatever setting that needs preview. Or go to...
  15. A

    Green screen preview error?

    Is this iOS or Windows? If Windows, did you install the latest plugins LocalSettingsComponents v1.1.0.105 and Webplugins v4.0.2402.3 ? Those two plugins must be accepted to run on Windows Startup and must be running in background seen in Task Manager - Processes as...
  16. A

    Smart Search Playback Greyed Out?

    Via web Browser-your NVR ip and login Configuration or iVMS4200 Remote Configuration Basic Settings-Storage-Advanced Settings-Other-check Save VCA Data Via Local GUI interface(NVR) Go to Storage > Advanced to enable Save VCA Data...
  17. A

    Smart Search Playback Greyed Out?

    Check these: VCA Resource is set to Smart Event for your cameras Enable Dual-VCA is enabled on your cameras. Double check this on Browser or iVMS4200 settings of your NVR. Video/Audio-Display info on Stream-Enable Dual VCA is checked on all cameras Save Camera VCA Data is enabled on NVR Enable...
  18. A

    Firmware New firmware for Acusense K series NVRs v4.83.006_240910

    Installed on DS-7608NXI-K2(K20A9) with two ColorVU G5 Issue of not Saving Camera VCA Data for "Others" target remains the same after updating ColorVU G5 either to firmware v5.7.17_24071 or firmware v5.7.18_240826. VCA Resource is set to Smart Event for both cameras Enable Dual-VCA is enabled...
  19. A

    Firmware Accusense K Series new firmware v4.82.007_240321

    This is the same board K20A9, so this should be OK, but I don't know if this will solve your issue..... Be carefull do not confuse with K21B2 https://www.hikvision.com/en/products/IP-Products/Network-Video-Recorders/Pro-Series/ds-7604nxi-k1/
  20. A

    Firmware Accusense K Series new firmware v4.82.007_240321

    This is an old firmware. I cannot remember if there was that issue. Try the new one v4.83.006build240910 but only if your NXI-K NVR is the "A" series(K20A29) not the "D" one: https://www.hikvision.com/en/products/IP-Products/Network-Video-Recorders/Pro-Series/ds-7608nxi-k2/
Back
Top