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Your problem seems to be Platform Access and HikConnect. Not your Network, as Phil says above. You can also try as Preferred DNS Server your Gateway ip Address which is 192.168.0.1 and not 1.1.1.1 not auto and not 8.8.8.8. Then wait for a few minutes or reboot your NVR Check also this...

@IanW Happy you solved this Kind regards

This is possibly because you have draw two different kind of Events types on exactly same region. Possibly Line Crossing and Intrusion. Or Intrusion and Region Entrance. Not all thumbnails are similar. You could check by selecting two similar thumbnails, one after other and see if there is some...

Hi Are you drawing the lines from NVR GUI or browser? You can also try the Batch Configuration Tool, Operation, Remote Configuration for your camera or NVR, Event and try to draw the Areas from there. Motion and Smart. If none of them works, possibly you have to reset the camera to factory...

Try clearing previous regions first from NVR GUI Settings - Event, Motion and Smart, then check from Camera GUI with your browser if an area remains uncleared and if so clear regions from there too, then reboot both camera and NVR and re-draw Motion or Smart regions. Rolling back firmware...

This is an issue, possibly for all no high end NVRs NXI-K and NI-K or for those not using v5.0 firmware. There is no solution for this. I have installed and gone back to v5.7.15 for at least ten times since first release of v5.7.17 but the problem with Detection and VCA record cannot be solved...

@JB1970 Ok, saw that now. Sorry for wrong post ......

That's possibly because v5.7.17 detects nothing else but Human and Vehicle when using Smart options whatever the check boxes are. Checked and not checked. The car is not Recognized as a car at night passing by your house with speed so it is Recognized as a "nothing", not giving alarm and not...

Check your NVR web or iVMS settings VCA- Abnormal Event Detection. Min/Max values do not calibrate anything. Your preferences in settings are not calibration

No. Those in settings are selections and percentage. Calibration and sensititivity is another thing, necessary for almost every kind of electronic or mechanical device that exists in this world.

ColorVU G5 Acusense does not have an option in settings to Calibrate while it should. Same way this does not have an option to adjust all kind of Detection sensitivities, Normal or Smart.

Can you explain why Calibration does not exist on Basic Settings for ColorVUs. But this exists as someone can see by a high end NVR. But is not accessible from basic settings GUI either web or iVMS or Batch config tool

I 've seen what you mean by SDK ti ISAPI, sometimes when plugins not installed correctly on iVMS4200 you see the Batch configuration tool GUI, but advanced Function GUI, if you manage quickly to get a screenshot, is different and possibly locked.

No. Sometimes there is something different. But this must be unlocked to access. For example my DS-KV6113WPE1(A), Advanced Function is accessible and some things can be set only from there. Special characters on wifi password not recognised in Basic Settings and CCD Day/Night Switch Mode, where...

Possibly they are fixing something. I hope it is the Enable Dynamic Analysis for Motion so that I finally install this GUI 5 :-)

v5.7.17_240731 today went back to v5.7.17_240606

I installed this yesterday. But I cannot test the Acusearch improvements without v5.7.17 on my G5s. Installed again v5.7.17 on one of G5s but the problem with Motion search by Drawing area(by Rules) remains the same. No Motion Events found in Playback - Event - Smart Search - Draw Motion by...

With release notes..... No other NXI-K model shows this firmware for the time being. Not even DS-7608NXI-K2/8P or NXI-K4 https://www.hikvision.com/en/products/IP-Products/Network-Video-Recorders/Pro-Series/ds-7608nxi-k2/

Experimenting today and after going back from firmware v5.7.17 to v5.7.15 for G5 platform noticed the following for DS-2CD2047G2H-LIU and DS-2CD2047G2-L connected on DS-7608NXI-K2 : iVMS4200 Remote Playback - Camera select for play - VCA Search - Enable Motion Detection, by drawing 100% of...

Yes, but the issue that arose after v5.7.17 seems to be related with the Dual VCA and/or Save Camera VCA Data, which has to do with the NVR ability to record/mark the VCA Events on timeline by drawing a box or grid(by rules). I have exactly the same camera connected on DS-7608NXI-K2 NVR