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Thank you @David and @RetiredDinosaur. My friend managed to log in via the browser to find that the system was "Offline". I sent a link to one of the HIKVision self-help videos and will find out tomorrow about the level of success. Interesting regarding a restrictive system, if that is the...

Evening @David, I've not really looked at the hard-wired kit, but assume that they must have some model numbers, etc somewhere. I'll see if he's around in the morning and take a few pics. I'm sure he's been given a whole raft of documentation, but that's like giving vinyl matt emulsion to an...

Good afternoon, and first off let me apologise for my lack of knowledge regarding the installation and the HIKVisions products. I am technical, but the friend that has the HIK kit is not :( I'm not keen on delving into the internals until I can work out where to look. The box and cameras are...