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Hi @tron Thanks for the update. We thought this would be the case; most of the consumer-focused brands offer very limited ONVIF support. Hikvision is the same; their NVRs will support adding 3rd-party cameras, but you won't have access to the advanced/smart features supported by those cameras.

Hi @Philyerboots The last firmware update for this model was V5.4.800 210813 As far as we are aware, this firmware was just for a security patch/update. Due to the age of this camera model, this will more than likely be the last firmware update for this camera.

Hi @laustin956 What exactly do you need help with? Can you please provide the full model numbers for both of the NVRs you've mentioned?

Hi @rosendo Have you tried installing the .iav file? I've had a look at several sources for Hikvision firmware, all of which are using the .iav file for this NVR model. I don't know why, but for some reason, it looks like Hikvision is using .iav files for the firmware for these NVR models.

Hi @Tomasz What model is this firmware for? Can you share a link to where you've found this firmware?

Hi @Filbert I've had a look online, it looks like the DVR model you have was not made for the UK/EU market (I could only find it on the Hikvision Hong Kong site) This means it is unlikely we will be able to confirm a UK/EU firmware that will be compatible with this DVR. From what I can make...

Hi @Cromer1 If this LED is a status light, then it is unlikely there will be any settings to disable it.

Hi @ProSecLa As far as we are aware, the Hik-Connect app doesn't support notifications for license plate reads from an ANPR camera. If you use Hik-Connect Teams, I believe it is still the case that it supports adding one ANPR camera free of charge.

Hi @srs0115 We have had confirmation from Hikvision support that the M-series NVRs will support both the new 12MP & 16MP cameras. The NVR specs/datasheet predate Hikvision's plans to release 16MP cameras.

Hi @mano Yes, both your cameras are G5 models, so they will use the same firmware. You can try downgrading camera 1 to V5.7.15, but we can't guarantee that the older firmware will install successfully.

Hi @fport Hikvision PTZ set 0° as the camera pointed straight down, and I had thought this was pretty common practice across most professional CCTV brands. It does look like the Geovision might be the reverse (90° straight down). I think for firm answers, you will have to ask the technical...

Hi @jay1 The main spec difference between these two NVR models is that the 7616NI-M2 supports 2 HDDs and the 7716NI-M4 supports 4 HDDs. Also, the M4 model is physically larger than the M2 model. For a 6-camera system, there isn't another NVR model we would recommend over the M-series models...

Hi @Madgame87 This is a very odd offer from your supplier. When they say "an option between a locally sourced (NZ) vs China sourced", do they mean the same Hikvision products from either NZ stock or Chinese Stock? Or is the locally sourced NZ option a completely different system/brand of...

Hi @Ctcam The 2T47G2H-LI is still available, but the latest version of this model would be the DS-2CD2T47G3-LIY 4MP Smart Hybrid Light with ColorVu 3.0 Fixed Bullet Network Camera It still has the same Hybrid Light technology as the G2H model, but the colour at night technology has been...

Hi @mkerton You can try re-installing V2.0.0.12 from the Hikvision Download Portal

Hi @ste92 The firmware you have linked to is for I-series NVRs. As your NVR is a K1 K-series NVR, you will use these firmware versions. You can update your NVR to V3.4.103_build181226

Hi @kruja Thanks for sharing. We were unaware of these new 12/16MP models. We are speaking to our Hikvision UK contact to get more information on when these will be available in the UK and which model will be available. There will probably be more information available in the New Year.

Hi @ryanh As this camera comes with a mounting bracket included/built-in that is specific to this model, I don't believe Hikvision supplies spares or replacements for this mounting bracket.

Hi @Adnet From our experience, 16TB is the largest size that is stable on most Hikvision NVRs (including the I-series model you have). Some larger sizes may work, but Hikvision hasn't done much testing with 18TB or larger HDDs, and the feedback we've had from people who have tried them is...

Hi @Victor The DS-7608NI-E2/8P NVR only supports recording up to 6MP, and its last firmware update that added new features dates to pre-2020. So this older NVR model won't support the resolution and advanced features of the latest cameras. To get the most out of upgrading your system, we...