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Hope it helps. Not sure why it failed though as it had been fine for over a year.

It did indeed. Put a new connector on the end and all is working

Hi Phil, I managed to get to the root cause over the weekend. First I brought the camera inside and connected directly to the router with the POE injector and a pre-made ethernet cable, worked fine. Then went back to the garage and tested with the powerlines in play as well as the pre-made...

Any other suggestions Phil?

No such luck with the power down and restart. Nvr is reporting network unreachable for that camera.

Hi Phil, thanks for your reply. I can try but surely if I can see live view when logging into the camera directly proves that the powerline adapters on the camera and router are working OK. I guess it doesn't rule out the powerline on the NVR though...

Hi Guys, I've had my CCTV system installed for years now but this week 1 of my cameras lost connection and I can't seem to figure out why. I have 3 cams connected via POE to the NVR which are working fine, the issue cam is connected on the LAN via powerline adapters and a POE injector at the...

Solution 1 is interesting. Need to check if my router allows static IP's as well. If you do find an alternative please reply to this thread, I would appreciate it.

Nothing I am aware of unfortunately, had to reduce 4MP cameras down to 3MP for the images to work. Does suck that HIKConnect doesnt allow you to take full advantage of the cameras they sell. Clearly quite a disconnect between hardware and software...

OK so for cam2: @2mp - images appear fine, attachment size of 28kb each @3mp - images appear fine, attachment size of 26kb each @4mp no images appear :(

File size in the emails are now 28kb each (x3). Cam1 was sending 23kb per attachment for comparison. ISP is Talktalk, using their router which i believe is a Huawei HG633. MTU setting is set to 1500. Will try increasing the resolution first to see where it breaks.

Success! Changed cam 2 to 2mp resolution and got an image on the HIKConnect notification as well as the email. Why is that? Less packet data to send a 2mp screenshot than 4mb? Obviously I would prefer to have the 4mp camera running at 4mp, any ideas how this can be achieved? Similarly cam3 is...

Haven't tried changing cam 2 or 3 down to 2MP but will give it a go tonight when I am home. Internet connection is OK, 35mbps down 7/8 up over WIFI. NVR is connected with cat6 to powerline adapter in the loft, via mains to powerline adapter downstairs on the router. House is 5 years old so...

So I changed the digest settings for all cameras but it made no difference. Image attached for reference, any ideas anyone?

Also that link you provided said that HIKconnect notifications should remain unaffected so not sure that is whats causing this :(

Will check the digest settings tonight when I get home for each camera. Event settings and schedule are the same for every camera, continuous line detection configured for all 3 which works fine as I get the notifications for each camera, just no images.

Hi all, Does anyone know why I am only receiving images on email notifications or under the message tab on HIK Connect for 1 of 3 cameras on my system? I have line detection set up on all 3, which works fine as I get the emails/app notifications but only see images for CAM1. The emails for the...

Will give it a try. Sorry I meant if it would be possible for her to log in to IVMS4500 using my HIK-Connect account as it doesnt appear to support shared devices. Using HIK-Connect app we have no issues as I can share the system and she can view it so may just have to stick to that app.

Thought that might be the case. Just wanted to see if it was possible to add shared devices on iVMS-4500. Do you know if we could share use my HIK-Connect account over 2 phones? Or would that cause some conflicts if we are using the app at the same time etc?

Hi all, Firstly thanks to Use-IP for putting together the Hikvision mega thread tutorial, greatly appreciated! Anyway, using that thread I have been able to set up the NVR with 3 IPC's. All is working perfectly (eventually). I set up a HIK-Connect account, added the system and can see it in...