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Unbelievable. I've spent hours and hours trying all the potential fixes to sort the rebooting. I've upgraded to V4.30.000 firmware and it now works as it should. From 5 or 6 reboots a day to none in nearly a month. The playback works correctly as well. Sincere thanks to all who helped. A big...

Still cant resolve this. I have noticed on lots of occasions the shutdown occurs moments after another device (ie phone/tv) joins the network. I cannot re-create it so I'm thinking the NVR but have to do something at the same time. Any clues???

For the record my NVR is connected via a talktalk Sagemcom-FAST5364 router.

I posted a comment that my NVR worked fine with 3 cameras (which it did for 2 days) Following Paul's comment I changed cameras around and ended up getting the abnormal shutdown even on two cameras. I then put it back to the original 3 and now it performs the abnormal shutdown on those. What do...

Hi Paul. Did you change the power supply or just the lead? I have DS 2cd 2385 g1-i cameras. With 3 connected the nvr works absolutely fine but with 4 connected it shutsdown. I notice the power supply gets really warm with all 4 connected. Also do you have any powerline adapters in the house...

Definitely will. might be a while though!!

Thank you so much for the reply, really helpful to know we are on the right lines. It also gives me other options to try. cheers

Thank you Phil, If anyone else has managed to resolve the issue please shout up. I think there is a link with the other devices within the household that is causing the conflict. Kind regards

Thank you for the reply. current cable is UTP. Tried a screened cable earlier in the week.

I have the same issue with my DS-7604NI-K1/4P(B). have tried all the above and nothing stops the abnormal shutdown. The NVR has been back to Hikvision who say it is working correctly. The shutdown's stop when I disconnect the network cable. Another thing I notice is it doesn't happen at night...