Search results

i need to forward the 8000 server as well to be able to see it on the Procontrol on my phone. Thanks

Thanks a million for all your help. Have a good week ahead

Also with this new method, how do i share this with my partner's phone as it says i can only have one device. in the old setup, we had the app on 3 phones and it worked

The app that was installed for me was the proControl+. I have just checked and i have seen the manual option. This actually works now from my phone. Thanks a million for this. You mentioned security in an earlier post. How do i change the port numbers to be secure and are there specific numbers...

This is how i configured it below on the DVR in the DDNS section and comments: DDNS enabled. DDNS Type: NO-IP Server Address: litedev.eu.hik-connect.com Domain: ddns.net user name: my email password: the one i set up on NO IP ( i notice it keeps changing to 6 characters even though the password...

Okay many thanks. will look into DDNS. what information goes in to "Server Address, Domain under the DDNS of the DVR please?

It is not on the website. Everytime i try to add it, it shows " The device is offline. No search result is found " so it does not add. I cannot see a help page or contact so i can speak with someone. Also the compnay who installed it over a year ago are proving difficult to speak with to help

Still not working and showing as offline

Everytime i change it, it defaults to litedev.hik-connect.com but remains offline. If i tick the custom option it stays. Does yours have the custom option ticked?

The server address dev.hik-connect.com and dev.eu.hik-connect.com are the only addresses that reply to a ping test, the others litedev does not respond from my computer but the two without lite respond. All settings are now NAT enabled on the DVR, UpNp enabled on the Router and server address...

The strange thing is it has worked for one year without any issues and no extra settings were done. Yes its DHCP but the IP is reserved so it uses the same one all the time in my router. I use BT broadband. Can you please list the steps that i need to set up? where is NAT enabled on my BT Hub or...

Would appreciate some help please. My NVR DS-7204HQHI-K1/p is saying my status is offline despite it being connected to the internet. I have rebooted several times, disconnected, tried to upgrade firmware and the only firmware succeeded is V3.5.371 build 181220 but still saying offline and that...