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I had the same Problem. Its because you uploaded from an old SADP Version to the 3.0.2.4. Delete the SADP complete, then reboot your PC and make a fresh install of the 3.0.2.4 or 3.0.4.2. Then you have the button.

Can you use Multi-Adress on NIC-Type in the "LAN" Screen? If yes, please try this.

Okay thanks. When you go in the configuration on Network -> Advanced Settings -> platform access Is the Register Status "online"? When its offline, try to change the DNS in the nvr-configuration to 8.8.8.8

Did you registered the recorder in HikConnect by Serialnumber or QR-Code, or just with the IP-Adress?

Recorders of the I-Series you can configure without any problems on firefox or other "modern" browsers. And also without webcomponents-Plugin. The K-Series NVR unfortunately require webcomponents and Internet explorer. The DVRs with Firmware 4.X+ can also be configured without plugin on modern...

When you have plugged the camera, which is in the PoE-Switch, first directly to the NVR, then you only have to go to the IP Adress of the camera in the camera config, then click on edit and change plug&play to manual. Reenter the password and then it should work.

Hi, any infos regarding the 2-way audio issue and new firmware? Or are there older Firmwares, where the 2-way audio works with hik-connect? The week is over ;)

Hi. It is not possible with the 1st Generation Intercom like DS-KIS701. Its only possible with the 2nd Generation Modular and Villa Intercom.