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Thank you!

Hi all, Sorry - another Firmware post. So I when I look at the Hikvision Tool to find my camera model(s) - I can see that a number of camera models are listed with a (C) and some without the C. Now I don't see a 'C' when I log on to my cameras. So does that mean my camera's are not the 'C'...

Thank you!

HI guys, Sorry - The Hikvision EU Download Portal is just so confusing. Please could someone help me and link me to the correct firmware for this camera: DS-2CD2087G2H-LIU/SL Thanks

aaaah!! I managed to get it working! My default gateway was wrong!! - doh!! Sorry and thanks again

Thanks - I have tried that. Do I need to do any steps before Enabling the Platform Access? or does the Register Status need to go to 'Online' first? Thanks

I can't get the 'Register Status' to Online :(

fab thanks! Do I still need to setup port forwarding on the router?

Hi all, I am trying to setup remote viewing on a DS-7604NI-K1 / 4P(B) NVR. Question is can I use the Hik-Connect or HiDDNS service on this NVR? As under Platform Access I can only see 'DynDNS, Peanut Hull and NO-IP'? Thanks

Ok Thanks! Do they do a Live Guard version of this camera? Thanks

Hi all, So I was just having a play with one of my new cameras - DS-2CD2386G2-IU (G5) I have updated to the latest FW - But I don't see the option of 'White Light' under Smart Event > Linkage Method ...although the camera does appear to have a light physically built in? Thanks

Try the i-VMS 4500 lite app

Hi all, What is the difference between these modes please? DS-2CD2346G2-ISU/SL / DS-2CD2346G2-IU Thanks

Hi - Browser, iPhone or iPad

Hi all, So I think this feature is called 'Live Guard'? But I am not sure. I am recording 'Continuous' ....but is it possible for me to see when the Motion, intrusion or line crossing alerts in the Time Line when I playback? I have tried to set this up - But all I see is 'blue' during...

Thanks! ...is it hard to say 'how much' difference this makes? as it terms of quality of recordings

Hi, So the lower the it is …the better the quality of the image / video? What’s the recommended or standard for Hikvisions cameras please? I have some at 20, some 25 and some are 50 Thanks

Hi, I think that means you have 16 channels (16 cameras) active on the system? Thanks

Hi all, So What is ‘I Frame Interval’ and what should it be set to please? Thanks

Thanks! I have a 'C' at the end but only on the Box of the camera ...not on the actual web interface?