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Hello @duff2, Thank you for your reply. I upgraded the firmware to the same version. Now I can get called to the iVMS-4200 installed on my PC. Also, I can get motion alarm notifications to my phone (which means that the doorbell sees it and can communicate) However, I still can't receive a...

Hi duff2, Recently I have also purchased a new DS-KB8113-IME1. I have finished all network config. I have 2 phones with the HikConnect app installed and the device is added to devise list. However, when I press a call button - the doorbell doesn't call these phones. Could you share your config...