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Hi Dan. The issue was firmware related - I just sat on chat with Hik-vision and they did something on their end to reset the serial number of my device (as per other threads I have seen on the matter here), but more importantly I had to reset the NVR to default and then it finally started...

Hi Dan, do you know if the dev.hik-connect.com, litedev.hik-connect.com are down too? I can't get my NVR connected to the Hik-Connect since upgrading but I can't ping those addresses. They resolve with the DNS that I have on my PC but the IP address that is returned for each different address...

Hi, I can't get my NVR connected to any of the following: dev.hik-connect.com, litedev.hik-connect.com, litedev.us.hik-connect.com. I have tried pinging them from my PC and although the above domain names resolve via DNS they will not ping. Is anybody else experiencing issues with these...

Ok guys, I was playing around last night after I posted and I have managed to get the smart playback working. It was on another post about setting the 'Save VCA Picture' on each Event > Smart Event for every camera, plus the Record > Advanced > Save Camera VCA Data. So, I have fixed the main...

Hi, I have a funny thing going on with my NVR DS-7608NI-K2 / 8P. A few months ago I noticed that the smart playback wasn't working and I was on the 3.4 firmware. I jumped to the latest 4.30 at the time and then firstly it didn't fix the smart playback, but more importantly the log events show...