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Yes i couldnt find any answers to how it was sorted, or if it has been for them, thankfully its all sorted my end rather than relying on network provider, bit strange how its affected people at different times & not all at once. Once again thanks for your help its been much appreciated.

Hi JB1970, All sorted! Thanks very much for your help, if anything its made me understand everything easier now so a big learning curve as well.

Hi JB1970, I'm going to do all that now, would it make sense to change the HTTPS port as well?

So done a bit more digging & found this thread https://community.giffgaff.com/d/33132811-urgent-cctv-not-working-on-giffgaff/28 I’ve contacted them to see what can be done. When you say change the ports do you mean the server, rtsp & http? Can they be any value? Whats the upper & lower limit?

Hi JB1970, I’ll check them settings tomorrow but im pretty sure there all correct. But heres another strange one, so im at the pub went on there free wifi & it works fine? If i turn the wifi off im connected to & go back on data cant see them, is it possible something is getting blocked by giff...

Hi JB1970, So ive done everything as suggested but it still wont connect via mobile, ive checked the ports are forwarded correctly, which they are, i get the feeling this is something on the app side of things, what i find strange it was working fine the original way for years. I have even tried...

Hi JB1970, Apologies if i enter my external IP address it takes me to the log in page (i was trying my router IP address 1st with port 80). My provider is Virgin Media, my settings on the iVMS app are Register mode - IP/Domain Address - my IP address Port - server port (one used in NVR...

Hi JB1970, I have checked IP address all seems correct, getting about 18Mbps download speed on data. If i try to connect via router ip adress & port 80, i dont get anything just doesn’t load anything, but i can connect to any other website. IVMS is turned on in mobile data. My provider is...

Hi all, Need some help, IVMS 4500 Iphone app has suddenly stopped working on my phone , when i am using data i get "Receiving data from the device timed out error", but if i connect to the same network my NVR is on i can view my cameras no problem, i have checked all my settings - i.p address...