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tehguy, Yes and No. Yes... I understood the issue and did find a fix. If you look at this very good post from Al Boreman Q29 Push notifications not working while screen is off - Page 2 - Android Forums at AndroidCentral.com it will give you a work around. I found if used the ADB command to...

Have this app as well but it does not have the doorbell ring function. Thanks anyway.

All app permissions are allowed, I get all the motion alerts from the doorbell on all phones, just not a notification when the doorbell button has been pressed.

I'm using the same level app as you, connected to Hikvision NVR, same Push settings. Interestingly, just tried the doorbell again and the iPhone 6 rang straight away. My daughters Huawei P10 lite (same app and settings) was not in screen lock, that rang. In screen lock it didn't ring. Both the...

Yes it's on the latest firmware. Just to add, the only notification I get that the doorbell has been pressed is a notification in the Hik-Connect app about 15 - 30 seconds after the doorbell has been press stating "The call request has been cancelled"

I have just purchased this doorbell and I'm having a problem with this doorbell not calling our phones (Samsung S8 on the latest OS) when the doorbell button is pressed. It rings occasionally, this tends to be when the phone is in use or has just been used or the app is open. If the phone goes...