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We're frequently asked if Hikvision PTZ cameras will automatically zoom in to their maximum ratio when they are automatically tracking a target. After talking to Hikvision, we found out that you'll need to do the following to enable the camera to do this:
On the camera's menu (via a web browser) navigate to:
Configuration > PTZ > Smart Tracking
Here, set the Zoom Ratio to its maximum value, which will then allow the camera to automatically zoom to this maximum ratio.
On the camera's menu (via a web browser) navigate to:
Configuration > PTZ > Smart Tracking
Here, set the Zoom Ratio to its maximum value, which will then allow the camera to automatically zoom to this maximum ratio.
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