Hi Dan,
I own a Hikvision DS-2CD2442FWD-IW camera and unfortunately I forgot the web login password. I already tried all the standard reset procedures but the device does not return to factory settings. Hikvision support refused to help because I bought it abroad while traveling. Could you please advise if there is any other way to reset it or regain access?
Thank you.
I own a Hikvision DS-2CD2442FWD-IW camera and unfortunately I forgot the web login password. I already tried all the standard reset procedures but the device does not return to factory settings. Hikvision support refused to help because I bought it abroad while traveling. Could you please advise if there is any other way to reset it or regain access?
Thank you.

The camera you have is a G2 model, but specifically it is a 1-series G2 camera (1xx3G2) and uses firmware from the E10 Firmware family.