Recent content by JB1970

Probably down to the age of the DVR or firmware. The event filtering is only available in later firmware. As Hikvision stops releasing new firmware for models after some time, it may be that the feature won’t be available for you even on the latest releases firmware. That’s just the way it is...

DVR/NVR - doesn’t matter; they’re added to Hik-Connect in the same manner. The ‘notify surveillance centre’ option on the event linkage actions enables/disables push notifications to your app for that specific event.

Some functionality in the Hik-Connect app is limited to systems that are registered to a Hik-Connect account. Push notifications for events, Human, Vehicle, Event filtered playback, remote arming/disarming of event notifications are some of the functions that are not possible unless both the...

Overkill. It uses <=5W so using the Hikvision provided 1 amp supply is already more than double the 0.4 amp requirement. I've never had a failure of the supplied cheapo Chinese adapter :-)

12V 1Amp is fine. When you get the kit with the 6320 indoor station and 6113 outdoor station, Hikvision include 2 plug in 12V DC 1 Amp adapters which work fine.

Quite possible. If you've at some point created more than one Hik-Connect account, you need to be sure that the DVR is added to the same account that your currently logged in to on your phone app. You can login to your account(s) online at www.hik-connect.com and once logged in it will show...

Normal operation is that on reboot you’ll get Live View (as defined in the live view permissions) and right clicking to get menu will display the lock pattern/password entry box. Depending on firmware version, the need for a password locally can be disabled (auto login option ticked in the...

I’m not sure why it happened but you need to check the autofocus setting in the cameras web menu. It can be set to manual, auto or semi-auto. The preferred would be semi-auto where the focus only readjusts when the zoom is adjusted. On auto it will adjust if an object moves in front of the...

They are in the UK but nowhere near as popular as Hikvision which are everywhere. As said the favoured models on IPCT are unavailable here (4MP 1/1.8” sensor) so in general the Hik models appear to outperform the available Dahua models by specifications. The only workaround is buying from...

Yes it will always show online in the DVR UI so long as there's a valid internet connection, the server address is valid, and the enable box is checked. As it's V3 UI though, there's no indication that the device is bound to a Hik-Connect account (unlike in V4 and V5 where it shows both the...

From what I can see you have your DVR added as a local device via IP address (local device). You won't be able to connect outside your home using that setup regardless of whether the DVR is connected to Hik-Connect or not. You need to log in to your Hik-Connect account on the app and add the...

Possibly. Unfortunately it's a 'change of use'. Hikvision have a one line comment on all of their release notes that apologises for any intended changes. Many of us prefer to: record 24/7 use events to mark the video timeline want to 'skip unrelated video' to just show events Previously you...

Strange. I was just thinking about this and wondered (long shot) if you had changed the 'Device No' on either the previous one new NVR, as that would prevent your saved IR codes working on the new NVR if that address was different to previous. The default is 255 and I've only ever needed to...

The camera can be updated directly to the latest 5.7.19, the only issue being that Smart Search/VCA Search will no longer work if you want to retrospectively search recordings for anything other than Human/Vehicle. For example "who's fecking cat shat all over my garden last night? I know I'll...

I'm certainly no expert on compression, but read that there can be micro delays in VBR adjusting the bit rate as motion is picked up that can cause these 'see through' problems. As for H264 vs H265, the improvements in H265 are generally seen as storage saving, while it needs more resources to...