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N
hi dan, i have a issue about face detection. i have a DS-7716NI-I4 running firmware V4.50.010_210322, in combination with a DS-2CD4B26FWD-IZS Firmware_V5.5.91_210429 and a DS-2CD2327G1-LU firmware 5.6.5_200316.
both cameras have face detection, option is selectable in nvr gui and camera gui, but no faces detected or recorded.

thanks dan,
A
Hi, I have

NVR DS-7608NI-K2 and i want to update my firmware, how do i do it?​

A
ADeen
Go to: Downloadable file
Scroll down to Firmware; save and extract the file 'digicap.dav' move to the same location if you want to.
Log on to the NVR; under 'System' click 'Maintenance' and at the bottom you'll see the upgrade section.
Then click 'Browse' and locate the extracted file.
M
Hi Dan, could you help me with my DS-2CD3145F-IS camera, I need to update it but it won't let me from the web or with the batch confuration tool.
The camera has the menu in English, but the problem is that I connect it to the nvr and it generates language incompatibility,

I would appreciate your help.
Dan
Dan
See my response in your forum thread
A
Hi Dan on your post about shutting down a hikvision NVR, one option is the remote restart and turning off the NVR during restart to effect a safe shutdown.
Dan
Dan
Hi @Alexamation

Is this a question? What do you need help with?

Can you link the thread you are talking about because there are 1,000s on this forum?
B
Hi Dan, I am struggling to get started on my new HIKVISION DS-7608NI-I2/8P 4K 12MP POE NVR 8 i have installed 2no 6 Tbite HD connected all as shown on part 2, but for some reason nothing much showing on display, it is connected with HDMI, a window shows after a while to say shut down in 30 seconds, any idea what to to try next?.
Regards
R
Would you be able to perform a password reset for my HIKVision. I've used the SADP tool and emailed HIKvision without any luck, and also tried TFTP with no luck as well. I have the file (from SADP) and a serial for the box.

If I do get the box reset do the cameras also need reset, not sure if they are IP Cameras or merely cameras that plug into the box. They do plug into the back of the box.
CQR-View
CQR-View
Theres a couple of factors you need to be aware of:
Tech Support Assistance filters back from the Authorised Purchase. So you will need to Contact the Person or Distributor you bought it from, as long as the Equipment is Authentic & Purchased through the Correct Channels, then Technical Assistance will not be Refused.
Are you in the UK?
H
horse
I've the same request. I've a DS-7604NI-K1/4P that I bought off Facebook, none of the previous two owners know the dealer. It works, but Hikvision don't want to help and I'd rather have a clean system. Happy to pay for this
B
Hi Dan,

Can you give me some idea how to open garage door with smartphone via Pgm output on Hikvision Hybrid Alarm Central, searched the web but can't find anything, can send pictures of alarm central and garage door switch if needed.

Thanks.
Dan
Dan
Hi @boss007

Your post was stopped by our spam filter, I have approved the post and so it should now be public on the forum.
G
Hi Dan,

I've only just joined the forum and posted a thread asking if it's possible to mix cameras on the same system but it seems to have disappeared. I have scanned through the forum rules and I don't think I have done anything wrong.
Any ideas?

Regards,
Gary.
Dan
Dan
Hi Gary, your post was caught by our spam filter. I have now approved the post and it should now be public on the forum.
K
Dan, ANPR operational range.

I have 2.8-12mm 2CD4A26 /P what in your opinion would be the effective plate capture distance when zoom right in, say for a daylight scene senario.

Regards

Karl
Dan
Dan
I don't have details for the 4A26/P model but the installation document for the newer 7A26G0/P-IZS it suggests that at 12mm you will have plate recognition up to roughly 12m.
Screenshot 2021-04-14 at 13.57.14.png

I have also attached the full install guide for further advice on the best way to install for your location.

Attachments

K
Karloslejackel
Many thanks Dan,

I will give this a good read. Looks like a 8-32mm is going to required as the distance from the mouting location to road is >12m

Cheers again for the info
  • Like
Reactions: Dan
A
Hi phil,
My Hik Connect app is showing all cameras as failes to start playing. Had no issues since installation over 6 months ago up to this point.
the DVR is connected to my LAN, i can ping to it and it got a DHCP address
i tried to change the server not succuss, also change the ip address from DHCP to static IP, and nothing work i still got error code (2*2002) offline
Many thanks
K
Hi Dan,

Quick question, I have a DS-2CD4B2(3)FWD-IZS, Having searched the a few avenue's can seem to find a refrence for the No 3 in the part number. Any idea what this means?

Just one other thing, ANPR variants again. Does the presence of /P, mean a camera is able to record plate detail locally to SD card. If so do non /P variants require a NVR to capture the plate info?

Regards

Karl
View previous comments…
K
Karloslejackel
Struggling to upload an actual image of the label, I added the brackets to highlight where the number 3 was located within the part number so the brackets aren’t normally present. The following is how it appears DS-2CD4B23FWD-IZS on the box. The year of manufacture is 12/2020. This particular variant doesn’t create many hits during web search’s.
regards
Karl
Dan
Dan
Ok, when googling without the brackets the majority of the sites that are listing this model have European URLs (.de/.fr/etc...) so I can only think that this must be an EU specific model that was only ever sold in the EU, as a UK company that has never seen this product listed before there is little detail we can give you about the product.
K
Karloslejackel
Cheers Dan, Ok this particular camera did originate in France so hence I guess why no one in the UK recognised the part number. It was given to me so can’t grumble and it’s brand new.
Cheers
Karl
L
Hi Alastair, I also have the same problem with Hikvision color vu at night. Can you confirm which power cable did you change please?
M
Hi Dan

Bought a business that has cameras from 2013/2014 and wanted to add an NVR. Which one do you recommend DS-7616NI-I2/16P Or DS-7616NI-K2/16P?

Thanks
K
Hi Dan,

Just reaching out for a little advice please. To your knowledge what's the differences between DS-2CDB26FWD-IZS and the DS-2CDA26FWD-IZS? Furthermore, would the firmware that supports the ANPR function possibly work with the B variant?

Any guidance would be most appreciated.

Kind regards

Karl
Dan
Dan
Hi @Karloslejackel

The 4B26 is purely a Darkfighter Bullet and the 4A26 is a Darkfighter bullet with support for ANPR software.

If you are looking to purchase a new camera for ANPR then we wouldn't recommend the 4A26/P because this model has now been replaced by the DS-2CD7A26G0/P-IZS 2MP ANPR Bullet Camera
K
Karloslejackel
Hi Dan,
Thank you for your response. Ok to be honest I’m just experimenting an have no budget for the latest camera types. Just thought that it may have been possible to flash the B variant with the ANPR for an A. Don’t suppose it’s been attempted? One thing is I possible to download the firmware from a camera?
Regards
Karl
Dan
Dan
As far as we are aware the 4B26 does not support the ANPR firmware, the ANPR software is only supported by the 4A26 model.

I am not sure what you mean by 'download firmware from a camera', if you mean can you download/copy firmware from a camera then no, but if you mean can you downgrade the firmware to an older version then yes you should be able to install the older version to downgrade.
R
Hey @Dan

I hope you don't mind me joining your forum and looking for some advice. I am really at a loss at the moment and becoming stressed out with this system.

We have had a number of crime-related things happen and each time we go to view the footage something is wrong with it etc.

Thank you.
C
Hi Jami, I read in a post you may be able to help with using isapi. I have little to no knowledge on this subject despite being computer savvy.

long story short I need to implement the code from section 8.4.52 of this document to get a overlay of the camera voltage onto the osd.

HIKVISION ISAPI

can you help?
J
N
NoFate
Ah, you know that person? Or where do you have that email from ? :-)

I just have 2 issues with the hikconnect app , i want to find someone that can resolve ir
J
jlikonen
No, I don't know that person. I think that I sent an email first to support.eu@hikvision.com and I guess then they forwarded my email to Hikvision China. I got the password reset file from that person.
JB1970
Try the forum at ipcamtalk.com with your question (volts on display). There are a couple of members on there that will know how to do what you're trying to achieve - alastairstevenson seems to be the man on there who knows the firmware inside out.
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